About First Call Pharmacy
A new and innovative approach to healthcare...We aim to be one of the UK’s largest home healthcare providers, transforming healthcare with pharmaceutical and clinical services that put patients and their families first. The goal is to provide our patients with a range of innovative clinical services from the comfort of their home and offer them, and their carers, an extensive support network.
Company Background
First Call Pharmacy was established by founder and director Sarah Piperdy. We are registered with the General Pharmaceutical Council and regulated by the Medicines and Healthcare products Regulatory Agency. Our GPhC premises number is 9011033 and can be verified by clicking here. Our Superintendent Pharmacist is Sarah Piperdy, GPhC number 2068120. Registration can be viewed by clicking here. Sarah graduated from the University of Bath in 2007 with a First class honours in Master of Pharmacy.
Our vision is to empower patients with their health and to give them a greater choice from the comfort of their own homes. Our expertise and experience is in providing the correct medicines for our patients within a regulated and efficient framework. Safety is our priority. We always ensure your medicine is from a reputable source and we minimise dispensing errors by accurately checking medication against prescriptions in a regulated environment. Our dedicated staff operates a tightly controlled system of storage and delivery, which ensures the medicines you need arrive quickly and with clear labelling, yet safely and discreetly packaged.
We have set out working with the NHS, pharmaceutical companies, private medical consultants and GPs. Our experienced team operate from our registered pharmacy base in Gloucestershire to provide national services.
Quality and Safety
Our approach is simple, we want to empower patients with good quality healthcare, in order to continue to deliver high quality service. We rely heavily on the involvement of patients, carers, healthcare professionals and commissioners. We frequently collect patient and customer feedback through surveys and we use this to monitor and continuously improve all aspects of our service delivery.
Our philosophy.....
First Call Pharmacy has one core principle: our patients come first.
Keeping in mind with ‘the patient comes first’ philosophy, we have set about challenging the accepted norms, by adopting new technologies and innovative ways of thinking to develop a service which puts the patient at the forefront of everything we do at First Call Pharmacy.
Each and every member of our team from our clinical pharmacist to our drivers shares our patient focus and is dedicated to delivering the best possible care.
We do not operate in isolation but rather aim to engage with the broader team comprising of families, GPs, community service providers, hospital staff, local charities and others. The patient is at the heart of this team, but we do not see them as a mere passive member; rather they are an integral part of the team and take responsibility of their treatment. Aiming to empower our patient with their healthcare to give them confidence and positivity to make their treatment a success.
We dispense medicines into weekly easy to use compliance packs for optimum medicines management. This enhances medication adherence, simplifies medication administration and improves patient outcomes. Click here for more information
Simply call or email us to book the collection of unwanted medicines and we will dispose of them in a safe manner.
A free NHS service that allows your prescription to be sent directly to us so that you don't have to worry about collecting prescriptions. We will prepare your prescription and deliver to you. All you have to do is call or email us to nominate First Call Pharmacy as your pharmacy. Alternatively, you can nominate us by registering for Repeat Prescriptions by clicking here. Call us for more information.
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, just give us a call. Alternatively our website has a vast amount of information available 24 hours.
If you are one of the many people suffering from a long-term illness like diabetes or asthma, our pharmacist can help you with controlling the symptoms, checking your drugs are working and that you are not suffering from side effects. They can also tell you about non-pharmaceutical advice that can improve your quality of life. We offer a free one-to-one consultation by appointment only with our pharmacists who will review your medication and answer any queries. Please note that while attending this appointment, other services will not be made available directly to you but we will make arrangements for these.
We process and dispense NHS prescriptions from all surgeries and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines so your medicines will be promptly delivered to your door.
Help protect you and your family in the fight against flu with our private or NHS flu jab service. Click here for more information
A service which aims to allow you to better understand your condition, medicine and any side effects. We will arrange to ring you at your convenient time to explain and advise on your medicine. You can also ask us any unanswered questions you may have.
We provide a comprehensive service to care homes to assist with medicines management, covering the Gloucestershire area and beyond. Click here for more information
Private Prescription Dispensing
We dispense private prescriptions issued by your Doctor, Dentist and Veterinary Surgeon. We offer competitive pricing on all private prescription medication. You can request a price by calling us or providing us with the following details on our Contact Us page:
• name of medicine
• strength
• quantity
Alternatively you can provide these details by emailing prescriptions@firstcallpharmacy.co.uk
We can collect prescriptions from your surgery. Repeat prescriptions can be ordered online by clicking here, via WhatsApp, emailing prescriptions@firstcallpharmacy.co.uk or by calling us.
We stock over thousands of products! We have a wide range of wholesalers, this way we have most of your prescription items in stock. No need to worry about out of stock issues. Whereas some of our competitors only rely on one major wholesaler we have dealings with a vast number! We also have over 15,000 products on sale which can be purchased from our website.
Order your repeat prescriptions to the pharmacy quickly and easily using whats app. Click here for more info.
We dispense medicines into weekly easy to use compliance packs for optimum medicines management. This enhances medication adherence, simplifies medication administration and improves patient outcomes. Click here for more information
Simply call or email us to book the collection of unwanted medicines and we will dispose of them in a safe manner.
A free NHS service that allows your prescription to be sent directly to us so that you don't have to worry about collecting prescriptions. We will prepare your prescription and deliver to you. All you have to do is call or email us to nominate First Call Pharmacy as your pharmacy. Alternatively, you can nominate us by registering for Repeat Prescriptions by clicking here. Call us for more information.
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, just give us a call. Alternatively our website has a vast amount of information available 24 hours.
If you are one of the many people suffering from a long-term illness like diabetes or asthma, our pharmacist can help you with controlling the symptoms, checking your drugs are working and that you are not suffering from side effects. They can also tell you about non-pharmaceutical advice that can improve your quality of life. We offer a free one-to-one consultation by appointment only with our pharmacists who will review your medication and answer any queries. Please note that while attending this appointment, other services will not be made available directly to you but we will make arrangements for these.
We process and dispense NHS prescriptions from all surgeries and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines so your medicines will be promptly delivered to your door.
Help protect you and your family in the fight against flu with our private or NHS flu jab service. Click here for more information
A service which aims to allow you to better understand your condition, medicine and any side effects. We will arrange to ring you at your convenient time to explain and advise on your medicine. You can also ask us any unanswered questions you may have.
We provide a comprehensive service to care homes to assist with medicines management, covering the Gloucestershire area and beyond. Click here for more information
Private Prescription Dispensing
We dispense private prescriptions issued by your Doctor, Dentist and Veterinary Surgeon. We offer competitive pricing on all private prescription medication. You can request a price by calling us or providing us with the following details on our Contact Us page:
• name of medicine
• strength
• quantity
Alternatively you can provide these details by emailing prescriptions@firstcallpharmacy.co.uk
We can collect prescriptions from your surgery. Repeat prescriptions can be ordered online by clicking here, via WhatsApp, emailing prescriptions@firstcallpharmacy.co.uk or by calling us.
We stock over thousands of products! We have a wide range of wholesalers, this way we have most of your prescription items in stock. No need to worry about out of stock issues. Whereas some of our competitors only rely on one major wholesaler we have dealings with a vast number! We also have over 15,000 products on sale which can be purchased from our website.
Order your repeat prescriptions to the pharmacy quickly and easily using whats app. Click here for more info.